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Pedro Tomás Antunes | November 2023 | 5 min read

pedro.tomas.antunes@gmail.com

The free market(ing) society of the modern world

I went to a bookstore recently and was struck by the extensive presence of marketing self-help books and investment guides dominating the economics section. This observation led me to reflect on the intriguing intersection of economics and marketing. While I had always found it fascinating, it wasn't until a recent evening – in the idleness typical of a 22-year-old (sarcasm) –, that I found myself contemplating my latest university class on behavioral economics. It became clear to me that this field perfectly encapsulates the synthesis of economics and marketing. Delving into this topic requires careful reflection, of course, but let me provide a starting point: there's a prevalent belief that (mainly) neoclassical economists aspire to elevate economics to the status of "hard" science, akin to physics. This inclination, I believe, stems from the notion that social sciences lack the respectability accorded to "hard" sciences in contemporary society. While I could dedicate an entire paper to my unorthodox view, citing numerous reasons, right now what’s important is to note my refusal to subscribe to the undervaluation of social sciences. This perspective is intricately connected to a broader issue – the social stratification inherent in late capitalism –, a matter deserving of its thorough exploration. Maybe I’ll tackle it in the future, however, let's now return to our exploration of the entwined realms of economics and marketing. My central thesis posits that the intersection of the economic "science" and marketing constitutes a dynamic realm where strategies in the latter not only have the potential but, in all likelihood, actively contribute to the predictability of the former, often considered a "soft" science. This implies a symbiotic relationship, asserting that modern economic "science" relies on marketing as much as marketing relies on capitalism for its existence. A key critique of neoclassical economics revolves around its dependence on assumptions about consumer rationality and its inherent limitations in predictive power. These challenges hinder social science from attaining the precision typically associated with exact sciences. Nevertheless, the infusion of marketing principles introduces a dimension that significantly enhances the predictive capabilities of economic models. Firstly, it's argued – by me, that is – that there are no more effective means of comprehending human social behavior than by actively influencing and shaping it. Marketing, a product of capitalism, has evolved beyond its role as a tool created by and for the market to generate "necessities" (a paradoxical concept, I acknowledge). It has now emerged as a valuable instrument for studying the economy. By incorporating psychological strategies into product communication within the market, we essentially engage in the avant-garde prediction of outcomes related to economic human behavior. But through which mechanisms? 

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Market nudging 

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Here’s where my background in strategic communication and media studies comes in handy. The incorporation of marketing insights into consumer behavior, particularly drawing from psychology, provides a sophisticated perspective for understanding decision-making. This connection accentuates the intricate relationship between individual choices and broader economic patterns. Let's delve into how marketing enriches our comprehension of these market dynamics. In contrast to traditional economic models presuming rationality from the outset, behavioral economics embraces the cognitive biases, emotional influences, and social factors shaping consumer decisions. Market professionals (marketeers), armed with an understanding of these psychological underpinnings, craft strategies aimed at resonating more effectively with consumers: a key emphasis on "effectiveness". Marketing possesses the capacity to essentially guide human behavior, akin to the concept of nudging by Sunstein. Let’s consider loss aversion, a central theme within behavioral economics, which posits that individuals tend to value avoiding losses more than acquiring equivalent gains. Marketing strategies adeptly address this bias, influencing decision-making in alignment with economic predictions. Tactics such as limited-time offers, discounts framed as "savings," and risk-free trials play into this psychology. Moreover, pricing strategies, like bundling and premium positioning, wield influence over consumer choices, contributing to orchestrated fluctuations in supply and demand within the market. Branding strategies, focused on cultivating consumer loyalty through trust and artificial emotional connections, sustain demand for specific products or services within targeted social groups. In the realm of consumer decision interference, tactics like eye-level shelving – “eye level is buying level” – and cross-selling directly impact choices. These psychological maneuvers artificially create demand, channeling consumers toward desired outcomes. If Adam Smith coined the term "invisible hand" to describe individuals naturally allocating resources by acting in their self-interest, I propose calling this phenomenon the "implicit hand" of the market: perceptible everywhere yet obscured by the illusion of freedom of choice, preventing awareness that economic decisions are not truly free (not to you, at least). Additionally, by promoting behavior that aligns with social conformity or differentiation, marketing also contributes to the evolution of economic trends, ultimately enhancing market predictability. It’s also crucial to understand marketing's role in collecting and analyzing vast amounts of data and how that data manipulation plays a pivotal role in shaping economic forecasts. The insights derived from real-time market dynamics empower policymakers and economists to make informed decisions, fostering a more responsive and adaptive approach to the ever-evolving economic landscape. As technology advances and data analytics continue to refine, the collaboration between marketing and economic sectors becomes increasingly instrumental in navigating the complexities of the modern economy. In essence, “your own” – in quotation marks because this evidently happens at a societal scale – consuming patterns of today will undoubtedly influence your later acquisitions. Freedom of choice has always been an illusion in a capitalist economy and this is yet another example of that being the case.

 

Deceitful slope

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In conclusion, the amalgamation of so-called marketing insights, derived not only from psychology but also from extensive data collected through market research and analytics, offers a multifaceted understanding of economic decision-making. By intricately recognizing and adapting to the nuances of human behavior, marketeers play a pivotal role in shaping economic patterns, influencing individual consumer choices, and contributing to broader market dynamics. The main conclusion to be drawn from this reflection should be that – if I am looking at it correctly – as the realms of economics and marketing increasingly intertwine, there lies the potential for a paradigm shift in the predictability and robustness of economic models. Embracing the impact of marketing strategies on consumer behavior, market dynamics, and public perception, economics stands poised to evolve into a somewhat “harder” science – neo-neoclassical economics. – better equipped to navigate the intricate complexities of the modern global economy, but at the cost of the semblance of personal freedom we often cling to. Looking at the world around me, this is what I see and believe in (unfortunately, of course).

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